Ok, as some of you know I lost the oil drain plug while riding around town- lucky I turned off the bike before any damage was done to the engine. Since I dont have the time or the knowledge, I took the bike to the Suzuki dealership so they could change the oil, adjust the valves, swap oil pans, new plugs, K&N filter and swap the exhaust. Not too big a deal right? So I drop the bike off the first week of September. It takes them two weeks to get to the bike, not that big a deal for me they are a busy shop. They start on my bike and call me to let me know that I need the oil pickup to work with the new oil pan. Ok, order it and pay for overnight shipping. Out of seven parts, six arrive the next day. The part that is missing is the main body of the oil pickup. Well cant do anything till it gets there. They move on to other bikes. End of next week the part arrives, they will get to it on that sat. Its been a month now. Tuesday comes, I stop by to see how its going- THE FUKEN MECHANIC WORKING ON MY BIKE QUIT AND TOOK SOME OF MY PARTS. I am an unhappy camper! But they told me that they would get my parts and that I wouldnt have to pay for shipping. HUH?!? Why do I need to pay for shipping? So they get my parts, and the bike sits for two more weeks (the whole time I am there every other day, trying to get them on my bike). FINALLY, they get to my bike and the oil pickup that they ordered was THE WRONG DAMN PART. They put in a order for the right part but did it under standard shipping. I paid for overnight to get my bike done, not to wait for parts. But I will wait it out. The part was to come in this week, but instead I got a call- the part I am waiting for is on national backorder. The hell with this, it has been two months. I tell them to put the old parts back on and get me out (this was at 3pm). By 5:30pm I have my bike back in running order. WTH?!? I dont get it. I want to write to Suzuki and tell them what has happened but dont know if I should. What do you all think?
Thanks for reading my vent!
Nik
Thanks for reading my vent!
Nik
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